Should you or a loved one be preparing to undergo treatment at the USC Roski Eye Institute, there are several vital pieces of information to understand in order to make your experience the best possible. Loved ones may visit with patients at any time. However, we ask that you please coordinate with nursing staff to ensure an appropriate time to visit.
Cardinal & Gold Lobbies are Open 24 Hours
To protect our patients, no live plants are allowed in any hospital rooms. Fresh flowers are permitted, except in all ICU units and on the Keck Hospital of USC 9th floor. The Concierge can hold items if necessary.
Please wash hands frequently or apply sanitizer. Hand sanitizer dispensers are available throughout the hospital.
ATM – An automatic teller machine is available in the Keck Hospital of USC cafeteria, on the first floor.
USC Bookstore Gift and Flower Shop – A USC Bookstore gift and flower shop is located behind the Keck Hospital of USC main lobby Concierge, adjacent to the public elevators.
Hours: Monday – Friday: 9 a.m. – 6 p.m.
Outpatient Pharmacy – The USC Plaza Pharmacy is located on the first floor of Health Consultation Center I (HCCI), at 1510 San Pablo St.
Hours: Monday – Friday: 8:30 a.m. – 6 p.m.
Saturday: 9 a.m. – 1 p.m.
Sacred Space/Interfaith Chapel – An interfaith chapel is located to the right of the Keck Hospital of USC main lobby, in the hallway, and is open 24 hours. To contact the Chaplaincy, please speak with the Concierge.
Public Telephones – There is a public pay phone booth located in the hallway adjacent to the NIT Lobby.
- Free Wi-Fi throughout the hospital
- Televisions located in the NIT Lobby and all waiting rooms
- Gardens outside of the NIT Lobby
- Pet and music therapy
- Borrow phone chargers, iPads, and more.
- Salon services
Keck Hospital of USC Cafeteria
A full service cafeteria is located on the first floor of Keck Hospital of USC. The cafeteria has Kosher and vegetarian options.
Hours: Monday – Friday: 6:00 a.m. – 11:00 p.m.
Saturday – Sunday: 7 a.m. – 6:30 p.m.
Vending machines located outside the cafeteria next to the staff elevators are available 24 hours.
Zebra Coffee Carts
A Zebra Coffee Cart is located next to the Keck Hospital of USC valet area.
Hours: Monday – Friday: 6:30 a.m. – 4:30 p.m.
An additional cart is located between the Healthcare Consultation Centers (seating available) Hours: Monday – Friday: 7:30 a.m. – 4:30 p.m.
The Seaver Marketplace food court is located on the other side of the Health Sciences Campus and includes:
- Panda Express
- Seeds Plaza Marketplace
- Starbucks Coffee
- HSC Grill
Hours: Monday – Friday: 7 a.m. – 5 p.m.
Please refer to campus map for directions
Rainbow Café is located on the ground floor of USC Norris Cancer Hospital.
Hours: Monday – Friday: 7 a.m. – 2 p.m.
Saturday – Sunday: 7 a.m. – 9:30 a.m.
10 a.m. – 2 p.m.
Einstein Bros Bagels
Einstein Bros Bagels is located in the Zilkha Neurogenetic Institute, across the street from Keck Hospital of USC.
Hours: Call for hours
Transportation and Parking
Valet services are available at Keck Hospital of USC for a $15 flat fee. The service closes at 6 p.m. After hours, your car will be parked in the parking structure and keys can be picked up from the Security office, located in the lower level of the structure.
No parking validation. Hospital Parking Structure – KMC Parking Structure on Alcazar: $8 Flat Rate and $12 after 11 hours. Underground Parking Structure: $8 Flat Rate and $12 after 11 hours (entrance: Norfolk/San Pablo).
The Concierge can assist you with taxi service, car service and intra-campus transportation.
Maps and Directions
Maps are available from the Concierge
Learn More About Cutting-Edge Eye Care
If you or a loved one is interested in learning more about how the ophthalmologists at the USC Roski Eye Institute can provide you with the eye care you need, get in touch with us today by calling 323-442-6335 or filling out the online contact form.
Next, read about our ophthalmology team.